The data that energy suppliers collect is strongly protected by law. You're in full control over what data you share with us. If you already have a smart meter which we can communicate with, or if you choose to have a Tonik smart meter installed we'll ask you:
- how often we collect data from your smart meter
- whether you’d like us to use that data to provide you with tailored recommendations on how you can halve your energy bills.
A smart meter does not collect personally identifiable data such as your address, bank details, name etc. It shall collect information such as your electricity and /or gas usage as well as the energy tariff you are on.
You can also see historical & real time information on your energy usage using your In-Home display.
Your supplier can access your daily data unless you object, but they would have to get your permission to access half-hourly data, or to use your data for marketing purposes. If you give permission, suppliers and third parties can use your data to offer you new products and services.
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