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We are doing all we can to keep you on supply. As a result of the Coronavirus pandemic, we are working with our third-party engineers to agree when it is safe to come out to your property. All our third-party engineers have been trained in line with government standards for COVID-19. We will liaise with you and our engineers to agree a suitable time to visit your property.
Please note: We are currently only attending emergency jobs as we have fewer engineers in the field, so we appreciate your patience. If your job request is received and does not require an emergency engineer, we will keep record of your request and be in touch to book in your engineer visit once it is safe to do so.