If you are concerned that you have been defrauded or been the victim of a scam or you have experienced cyber-crime or identity theft, then you should always report it.
Reports like yours will help the police in their fight against criminal activity.
If you have provided your credit card information/bank account details to the scam caller, you should contact your credit card company/bank immediately. If you have provided them your credentials to the Tonik Space account, please change your password immediately.
Let us know if you received a hoax call claiming it is us
Please raise your concern here and be sure to mention ‘Phone scam’ in the ‘How can we help?’ box. If it is urgent, please give us a call.
Report it to Action Fraud
If you are concerned that you have been scammed, defrauded, or experienced any type of cyber-crime you should report it to Action Fraud.
Run by the City of London Police, Action Fraud is the UK’s national fraud and cyber-crime reporting centre. They are the UK’s national reporting centre for fraud and cyber-crime where you should report fraud if you have been scammed, defrauded or experienced cyber-crime in England, Wales and Northern Ireland, they will ensure that your fraud reports reach the right place.
You can report fraud or cyber-crime using their online reporting service any time of the day or night. They will also provide help and advice over the phone. When you report it to them you will receive a police crime reference number. Reports taken are passed to the National Fraud Intelligence Bureau. Action Fraud does not investigate the cases and cannot advise you on the progress of a case.
- Online: https://www.actionfraud.police.uk/report-a-fraud-including-online-crime
- Telephone: 0300 123 2040
Report it to 101 The Police non-emergency number
101 is the number to call when you want to contact your local police in England, Wales, Scotland, or Northern Ireland. Visit them online at https://www.police.uk/contact/101/.
Please be aware that if you do report it to the Police on 101, they may also advise you to call Action Fraud.
Other useful links
- National Cyber Security Centre – advice for individuals and families (https://www.ncsc.gov.uk/section/information-for/individuals-families)
- Citizens Advice – advice on banking security and fraud (https://www.citizensadvice.org.uk/debt-and-money/banking/banking-security-and-fraud/)
- Get Safe Online – general advice for protecting yourself online (https://www.getsafeonline.org/)